DAS Appeal Procedures, Concerns with Service Providers, and Discrimination Complaints
- DAS Appeal Process Regarding Accommodation Denial
- DAS Concern/Complaint Process Regarding Services Providers
- Concerns/Complaints of Discrimination Based on Disability
DAS Appeal Process Regarding Accommodation Denial
In our experience, students have found it helpful to have a discussion around a denial of a request with their DAS Adviser prior to initiating the appeal process. If a student is interested in a discussion with their DAS Adviser, please contact the front desk at [email protected] to set up a meeting.
Students who have been denied an accommodation, can submit additional documentation and ask for an additional review of their request for accommodations. If a student is not currently receiving DAS-approved accommodations, the new documentation needs to be sent to [email protected]. If a student is currently receiving DAS-approved accommodations, the student may put in the additional request through their DAS Student Portal.
If a student has been denied an accommodation they requested and would like to appeal the denial and are not submitting new/additional documentation: the student needs to submit their appeal within 90 days of the denial from DAS.
- The student should put in writing the reason for the appeal regarding a disability-related need/impact for the accommodation. Please send an email to disability[email protected]
- The student should then call (541)737-4098 to request an appointment with the Director or designee to discus s the appeal.
- During the discussion with the Director or designee, the student should be prepared to explain why the denied accommodation is needed to address the current impacts of their disability at OSU. Having received an accommodation from a previous institution or in the K-12 system is not in itself a sufficient explanation.
The DAS Director or designee will make a decision regarding the student’s appeal within seven (7) business days. The decision will be in writing and will be sent to the student’s ONID email. If through the appeal.
If the denial is upheld: and the student feels the issue is not resolved, the student may file an appeal with the Associate Vice Provost and Dean of Students within ten (10) business days of the DAS Director or designee’s determination.
To appeal at this level, the process, the accommodation is granted, it will be granted moving forward. Accommodations are not retroactive student must provide the Associate Vice Provost and Dean of Students with:
- Information that the student believes demonstrates they were not provided with due process by the DAS Director or designee.
This information needs to be e-mailed to deanofstudents@oregonstate.edu.
The Associate Vice Provost and Dean of Students will make a decision regarding the student’s appeal within seven (7) business days. The Associate Vice Provost and Dean of Students’ decision will be in writing and will be sent to the student’s ONID email. If through the appeal process the accommodation is granted, it will be granted moving forward. Accommodations are not retroactive.
This is the final step: the Associate Vice Provost and Dean of Students decision is the university’s final decision on the matter and no additional internal appeals are available unless the student makes a discrimination complaint to EOA.
DAS Concern/Complaint Process Regarding Service Providers (Interpreters, Transcribers, Access Assistants, Notetakers, etc.)
Clear communication between students who receive services through DAS, their service providers, and appropriate DAS staff is vital to utilizing the DAS program effectively. For concerns related to a service provider:
- If the student is comfortable/able to meet with the service provider, the student is encouraged to meet with the service provider to discuss concerns directly.
- If the student is not comfortable meeting with the service provider directly or the issue remains unresolved please contact your DAS adviser. For Interpreters or Transcribers, please contact the DHOH Coordinator at [email protected], or by calling 541-737-4098.
Concerns/Complaints of Discrimination Based on Disability
If at any time a student feels that they have experienced discrimination as a result of their disability by any OSU staff, student, or faculty, the student should contact the Office of Equal Opportunity and Access (EOA). Please see the Office of Equal Opportunity and Access’ page for Student Complaint Procedures (both formal & informal processes).
At any time, a student may contact the Office for Civil Rights.
Page updated: 10/2024