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Remote real-time captioning services may be requested for classes, class related activities, and events/activities open to students and/or the public.
Real time captioning (CART) provides a written, verbatim account of what is being said in the classroom.
Remote captioners are used when on-site providers are not available. In this case, a technician from DAS will go to the class to offer setup assistance to both the student and the instructor.
It is important to note that in most cases, the microphone used by the instructor only picks up the voice of the instructor. If the student is in a discussion-based class for which remote services are not appropriate, the student should contact the Program Manager of Deaf and Hard of Hearing Access Services at DHOH.firstname.lastname@example.org.
The responsibilities of a student receiving real-time captioning (CART) services at the university include but are not limited to the following:
Please check the class syllabi for information concerning field trips, extra credit opportunities and other activities that will require accommodations. Requests for accommodations should be made through the online custom request form. Students who receive communication access accommodations through DAS can create custom requests through their accounts on DAS Online Services.
Advertisements for an event should list a contact person to whom requests for accommodations can be made. If no such information is provided, captioners can be requested through DAS by completing an online custom request form.
A minimum of 48 hours advance notice is usually necessary; one week advance notice is preferred. Please do not make requests directly to captioners. Captioners must have prior approval from the DAS office before accepting assignments.
The student should discuss concerns relating to the captioner/captioning process directly with the captioner if they are on-site. If the issue remains unresolved, or if the student has concerns related to remote captioning services, the student should make an appointment with the Manager of Deaf and Hard of Hearing Access Services by emailing DHOH.Services@oregonstate.edu or 541-737-3670 (voice).
Periodically, Disability Access Services conducts evaluations of our programs and service providers. Student participation and candid comments are appreciated. The information will be used to improve the quality of all our programs and will be shared with captioners in order to aid their professional development.
Page Updated 08/2018