Real time transcribing services may be requested for classes, class related activities, and events/activities open to students and/or the public.

What are Real-Time Transcribing Services?

A transcriber (in class) will type the lecture material in a “meaning-for-meaning” (not word-for-word) format. Class discussions, environmental noise, social interaction among other students, and non-lecture related comments (jokes, etc.) will also be transcribed.

Students view what is being typed by using any device with an Internet connection and a web browser. Students can type questions and comments to the transcriber for voicing during the class. Students who do not have their own device (i.e.: smart phones; laptops; tablets) will be issued a “reader device” by the transcriber.

The reader device is for use during classes, approved class-related assignments, and for providing access to University events and activities. It is not for personal use by the student.

Remote Transcribing

When on-site transcribers are not available, a remote transcriber will be used to provide services. In this case, a technician from DAS will go to the class to offer setup assistance to both the student and the faculty.  

It is important to note that in most cases, the microphone only picks up the voice of the faculty. If the student is in a discussion-based class for which remote services are not appropriate, the student should contact the Manager of Deaf and Hard of Hearing Access Services at 541-737-3670 (voice) or DHOH.Services@oregonstate.edu (email).

Student Responsibilities

  • Maintain accurate and current class schedules
  • Maintain current contact information (address, email, phone number, etc.) in DAS Online Services.
  • Meet with your academic advisor prior to the priority registration date in order to obtain a PIN.
  • Register for classes on the priority registration date and request accommodations in DAS Online Services immediately after registering for classes.
  • Enter the appropriate request:
    • Real time transcribing with notetaking (notes provided by notetaker)
    • Real time transcribing with transcripts (transcripts provided by transcriber)
  • Cancel or modify requests for accommodations in DAS Online Services as changes occur.
  • Email DHOH.Services@oregonstate.edu when absent from class(es) or if faculty cancels class on a particular day.
    • Students who repeatedly are "no shows" in classes without requesting a cancellation of the service may have the service temporarily suspended, and will have to meet with the Program Manager to resolve the issue.  
  • Email DHOH.Services@oregonstate.edu with class relocations. If DAS is not informed, the transcribers will go to the original location of the class.
  • If absent, ask a classmate for a copy of the notes. DAS may provide notes/transcripts to students who are absent for disability-related reasons.
  • DAS provided transcripts/notes are for personal use only. DAS provided transcripts/notes should not be shared with other students in the class who are not eligible for the service.
  • Delete all DAS provided transcripts within two weeks after grades have been posted if there is no dispute regarding the grade.

Additional Academic Requests

Please check the class syllabus for information concerning field trips, extra credit opportunities and other activities that will require accommodations.

Requests for accommodations should be made through the student’s DAS Online Services account.

Non Class-Related Transcribing Requests

Advertisements for an event should list a contact person to whom requests for accommodations can be made. If no such information is provided, transcribers can be requested through DAS by completing the online custom request form. Students receiving Real Time Transcribing through DAS may submit a custom request through their DAS Online Services profile.

Timeline for Transcriber requests

A minimum of 48 hours advance notice is requested; one week advance notice is preferred. Please do not make requests directly to transcribers. Transcribers must have prior approval from the DAS office before accepting assignments.

Working with the Transcriber

  • Email the transcriber prior to the start of the term to arrange for ways to identify each other on the first day of class. Names and email addresses of transcribers can be found by clicking the “Deaf and Hard of Hearing” link under “My Accommodations” in DAS Online Services.
  • Let the transcriber know how you prefer to communicate with faculty and other students in the class.
  • The student should copy diagrams from the board/PowerPoints/overheads, etc. The transcriber will only type what is said in reference to the PowerPoints, etc.
  • Do not type personal comments to the transcriber. The transcriber must be attentive in order to capture all essential points of the lecture and classroom discussion.
  • Request clarification from the faculty, not the transcriber.
  • Check the spelling of all new vocabulary words. Knowing the correct spelling is your responsibility. If a transcriber is unsure of the spelling of a word, [sp?] will be inserted after typing the word.
  • Transcribers must quickly break down equipment in order to arrive to the next class on time.
  • It is recommended that meetings with faculty should be scheduled during office hours. The student may request a transcriber for the meeting.

The student should discuss concerns relating to the transcriber/transcribing process directly with the transcriber. If the issue remains unresolved, the student should make an appointment with the Manager of Deaf and Hard-of-Hearing Access Services by emailing DHOH.Services@oregonstate.edu or 541-737-3670 (voice).

Evaluation

Periodically, Disability Access Services conducts evaluations of our programs and service providers. Student participation and candid comments are appreciated. The information will be used to improve the quality of all our programs and will be shared with captioners in order to aid their professional development.

Page Updated 10/2014